### 20. Miscellaneous 20.1 The games and services offered on the Site are available to Clients only within the scope of the current state of technology used. ZenSpin provides no guarantee for the uninterrupted availability or the serviceability of the services offered. ZenSpin accepts no liability for the uninterrupted availability and serviceability of the games. 20.2 ZenSpin undertakes to supply steady services on the Site. However, ZenSpin assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, the Site or Services. 20.3 ZenSpin is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, hardware, software, failure due to technical problems or traffic congestion on the Internet or on any of the Site or Services. 20.4 ZenSpin accepts no liability for any interruption of games or website downtime and is not liable for any errors contained in any game, nor is it duty bound to correct them – ZenSpin is not liable for any damage caused as a result. Furthermore, ZenSpin assumes no liability for the existence of or damage caused by viruses or other damaging components on the website or the corresponding server, which could lead to damage to the computer hard and software of the User. 20.5 In no circumstance shall ZenSpin or any of its directors or employees be liable to the Client for any damages whatsoever, including without limitation indirect, incidental or any type of consequential damages, which may arise from out of, or in connection with Clients’ use of the SITE or services, including but not limited to the quality, accuracy or utility of the information provided. 20.6 ZenSpin is not liable for damages of any kind that are caused by the undue use of the account by the Player or third parties. 20.7 ZenSpin is not liable the loss of winnings caused by games that are interrupted. 20.8 In case of infringement of the Terms and Conditions of the website by the User, the User shall indemnify ZenSpin from any claims by third parties and bear any loses, costs or damages resulting thereof. 20.9 The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction, and in no event shall ZenSpin’s cumulative liability to the client exceed the amount of money the client transferred or deposited in the client’s account on the Site in relation to the transaction giving rise to such liability. 20.10 If You wish to participate in tournaments, betting or gaming using the Website, You must deposit monies into Your Account. Such monies may then be used by You to place bets or play games. Further details on how to deposit, withdraw and transfer funds can be found in our Help Centre on the website. 20.11 You further agree not to make any charge-backs, reversals or otherwise cancel any deposits into Your Account, and in any such event, to refund and compensate us for such unpaid deposits, including any expenses incurred by us in the process of collecting Your deposit. 20.12 No person shall abuse this Site for the purpose of money laundering. ZenSpin may employ best-practice anti-money laundering (AML) procedures. ZenSpin reserves the right to refuse to do business with, to discontinue doing business with, and/or to reverse the transactions. 20.13 Any suspicious or fraudulent transactions will be immediately reported to the relevant authorities. 20.14 In the event that a Player wins an amount equal to ten thousand Euro (€10,000) or more, through the use of the Software or the Service, the Player may be asked to grant permission to the Company the rights and authorization to use the Player’s username, name, and/or portrait in all media as part of the Company’s marketing and promotional needs, and for its Internet Site(s); however, the granting of such permission will be at the Player’s discretion. 20.15 ZenSpin reserves the right, in its sole discretion, to refuse, cancel the Services, and/or refuse to distribute profits to anyone for any legitimate reason including, but not limited to:
(a) any instance when ZenSpin has cause to believe that a person’s activities on the Site may be illegal;
(b) any instance where ZenSpin may suffer any fiscal, regulatory, or pecuniary disadvantage by virtue of anyone’s activities;
(c) any instance where one or more transactions on the Site are judged by ZenSpin to have been performed in violation of this Agreement. 20.16 ZenSpin prohibits player collusion and takes measures to prohibit use of devices, such as robots, that distort normal game play. 20.17 a. Misconduct by Clients is forbidden on the website. A Client’s behaviour is deemed as a violation of these Terms and Conditions, whenever, but not exclusively, the Client:
(a) intentionally provides inaccurate or incomplete information;
(b) attempts to manipulate the result of games through concerted practices, alterations of the program or in any other undue way;
(c) deliberately cause malfunctions or defects of the website in order to undermine the natural flow of the game;
(d) sets up more than one account per person;
or violates any other regulation/s set out in these Terms and Conditions. This list of misconduct is not exhaustive.
b. The Client will not decompile or attempt to decompile the software on ZenSpin’s website or develop software that interferes with the Client-Server-Communication software used on its website.
c. The use of any software program which facilitates artificial intelligence is strictly prohibited. Prohibited software may include software which ZenSpin believes allows player to cheat or gives one player an unjust advantage while wagering on the website. ZenSpin reserves the right to take action in order to detect and prevent the use of such software by Players. Should ZenSpin identify or suspect for good reason the use of prohibited programs, ZenSpin reserves the right to freeze the relevant Player’s account for a period of at least six (6) months, to confiscate any funds in that account and/or to suspend the Player from using the services of ZenSpin.
d. In the event of misconduct by a Client, ZenSpin is entitled to immediately terminate the Agreement with the Client and exclude him from further use of the website. Further, ZenSpin is entitled to interrupt and terminate on-going games, to block the Client or the Client’s account with or without prior notice, and to retain the User’s credit and winnings achieved through misconduct until clarification of the situation.

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